ETHICS & COMPLIANCE POLICY

Last Updated: 6 February 2026

Welcome to ZIVVY.

We are committed to conducting our business with the highest standards of integrity, transparency, and ethical responsibility. This policy outlines the principles that guide our operations and the expectations we hold for our employees, partners, and suppliers.

ZIVVY is a trading name of St. Jude Properties Limited, registered in England & Wales with company number 10406841.

1. Our Core Values

At ZIVVY, we believe luxury should be synonymous with responsibility.

We are dedicated to:

Integrity

Being honest, fair, and consistent in all our dealings.

Accountability

Taking responsibility for our actions and their impact on customers, communities, and the environment.

Excellence

Delivering high-quality jewellery and watches while maintaining ethical production and sourcing standards.

2. Legal Compliance

ZIVVY operates in full compliance with the laws and regulations of England and Wales.

We are committed to:

Anti-Bribery & Corruption

We maintain a zero-tolerance policy toward bribery, kickbacks, or corruption. We strictly comply with the UK Bribery Act 2010.

Anti-Money Laundering (AML)

Given the high-value nature of jewellery and watches, we maintain appropriate procedures to prevent our business from being used for financial crime.

Fair Competition

We compete fairly and do not engage in anti-competitive practices.

3. Ethical Sourcing & Supply Chain

We recognise that the jewellery industry faces challenges relating to human rights and environmental responsibility.

Conflict-Free Materials

We strive to ensure that all precious metals and gemstones, including diamonds, are sourced from legitimate and conflict-free areas in compliance with the Kimberley Process.

Modern Slavery

In accordance with the Modern Slavery Act 2015, we are committed to ensuring that modern slavery and human trafficking have no place in our supply chains or business operations.

Supplier Standards

We expect our suppliers to:

  • Provide safe working conditions

  • Treat employees with dignity and respect

  • Comply with environmental regulations

  • Operate lawfully and ethically

4. Environmental Responsibility

ZIVVY is committed to minimising its environmental footprint.

We focus on:

  • Reducing waste in packaging and operations

  • Encouraging the use of recycled metals where possible

  • Working with logistics providers who prioritise lower-emission or carbon-neutral shipping methods

5. Data Privacy & Security

Protecting our customers’ information is essential.

  • We process personal data in accordance with the UK GDPR and the Data Protection Act 2018.

  • For detailed information, please refer to our Privacy Policy.

  • Our e-commerce platform is powered by Shopify, which uses industry-standard encryption to protect payment information and secure transactions.

6. Diversity & Inclusion

We foster a culture of respect where diversity is valued and celebrated.

ZIVVY does not tolerate discrimination, harassment, or unfair treatment based on:

  • Race

  • Gender

  • Religion

  • Age

  • Disability

  • Sexual orientation

  • Or any other protected characteristic

7. Consumer Protection

We value our customers and aim to provide a transparent and trustworthy shopping experience.

  • Product descriptions, specifications, and details are presented as accurately as possible.

  • We comply with UK consumer protection laws relating to returns, refunds, and faulty goods.

  • We are committed to fair and honest communication with customers at all times.

8. Reporting Violations

If you become aware of any breach of this policy or have concerns regarding ethical conduct at ZIVVY, we encourage you to contact us.

All reports will be handled confidentially and investigated in good faith.

Contact Information

Trading Name: ZIVVY
Parent Company: St. Jude Properties Limited
Registered Address: London E15 4QZ, United Kingdom
Website: https://zivvy-uk.myshopify.com/
Email: zivvyuk@gmail.com