Shipping & Delivery

Shipping & Delivery

At ZIVVY UK, we are committed to ensuring your luxury pieces reach you safely and swiftly, no matter where you are in the world. From handcrafted jewellery to precision timepieces and designer eyewear, every order is handled with the utmost care.

Shipping Destinations

We proudly offer worldwide shipping.
Whether you're in a bustling city or a quiet coastal town, we’ll bring our collection straight to your doorstep.

Delivery Timelines & Rates

We process all orders within 1–2 business days. Once dispatched, estimated delivery times are as follows:

Note: Delivery times are estimates. During peak periods or due to customs processing, slight delays may occur.

Secure Packaging & Tracking

Because we deal in high-value items, security is our priority:

• Discreet Packaging: All shipments are packed in plain, unbranded boxes for added security
• Fully Insured: Every order is insured until it reaches you
• Real-Time Tracking: You’ll receive a tracking link via email once your order is dispatched

Customs, Duties & Taxes

For international orders, please note:

• Import duties, taxes, or customs fees may apply depending on your country
• These charges are determined by your local customs authority
• All additional fees are the responsibility of the recipient

We recommend checking with your local customs office before placing your order.

Frequently Asked Questions

Do I need to sign for my delivery?

Yes. All jewellery and watch orders require a signature upon delivery to ensure security.
We recommend shipping to an address where someone is available to receive the package.

Can I change my delivery address?

Yes, but only if your order has not been processed yet.
Please contact us immediately at zivvyuk@gmail.com.
Once dispatched, we are unable to redirect packages.

Need Help With Your Order?

Our concierge team is here to assist you.

📧 Email: zivvyuk@gmail.com